Joe Van De Graff, Research Director, KLAS Research
In the healthcare BI/analytics game, the word tiles are numerous and the vendor players are growing in number. For providers, the stakes are high, and making sense of the vendor word tiles and combinations is anything but easy. In this session, KLAS gave healthcare specific insight into dynamic BI market landscape, vendors and how they perform, and where things are headed.
Joe Van De Graff opened his talk by introducing his topic, business intelligence and analytics. He laid out the goals of KLAS, which intend to help healthcare provider community make informed decisions and help vendors undertstand where the market may be going.
Van De Graff made the analogy of running a footrace with all the runners heading in different directions, as the current healthcare provider his situation. In his analogy, providers are navigating new payment models and transition from “quality” care versus “quantity” care.
“We know we need to go somewhere, but we’re not sure where.”
In the end, Van De Graff stressed, it’s the providers who need to win the race.
The areas of enterprise tools and area-focus tools are next examined as emerging for vendors in the next 3 to 5 years. From the provider view, a set business enterprise tools was presented to navigate workflow, data, a clinical data repositories, and/or business decision support systems.
Van De Graff next highlighted KLAS’ business intelligence (BI) perception research as it related to what providers expect from a suite of tools as well as which vendor providers expected to emerge as a leader in analytics.
The KLAS BI Perception Report indentified that uncertainty from the provider community was the dominant sentiment with 41% of providers left unsure of which vendor would emerge as the market leader.
Further exploration of the perception of emerging leaders are next explored by Van De Graff, including those who provide BI tool sets, visual data discovery, data warehousing, population health analytics, and embedded analytics.
Van De Graff then underscored some of what providers want, especially enterprise business intelligence tools with visual data reporting.
Van de Graff then dove into the trends in area-focused, domain specific solutions that vendors are building solutions for.
The tools that are helpful are the ones that come with best practices for metrics and the analyses that are going to be most useful. Reported Van de Graff from an unnamed CIO source.
Business intelligence tools are then presented in three essential categories including enterprise, area-focused, and application embedded.
Several questions are taken from the attendees that addressed applications of cloud-based technologies with respect to business intelligence services.
